Identification of Measurement Items of Performance Dimensions in Container Port Terminals
نویسنده
چکیده
4314 ISSN: 2278 – 1323 All Rights Reserved © 2015 IJARCET Abstract— Globalization and expansion in international trade generated more competitive markets for container terminal industry. Increased customer demands have taken substantial effect on the formation of strategies for container terminal operations and in turn became important for performance evaluation of container terminals. This study suggested a model with sixteen items under four performance dimensions to evaluate the performance of container terminals through confirmatory factor analysis. Four performance dimensions namely: 1) Throughput measures 2) Productivity Measures 3) Utilization Measures and 4) Service Measures are considered. The result produces a validated model that can help in diagnosing performance of container terminals.
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